Privacy Policy
Thank you for visiting Verunaro, a brand operated by Guangzhou Xin'an E-Commerce Co., Ltd. (the “Company,” “we,” “us,” or “our”).
We respect your privacy and are committed to handling personal information responsibly while providing a clear, reliable, and thoughtful online shopping experience.
This Privacy Policy explains how we may collect, use, disclose, store, and otherwise process personal information when you visit or use our website, purchase our products, contact us, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires your consent to specific processing activities, we will seek such consent as required.
Company Information
For transparency, our business information is provided below.
Brand Name
Verunaro
Legal Company Name
Guangzhou Xin'an E-Commerce Co., Ltd.
Business Address
Room 310, Building 1, No. 210 Hedong South Road, Jiangpu Subdistrict, Conghua District, Guangzhou, Guangdong, China
Customer Support Email
service@verunaro.com
1. Information We Collect
The personal information we collect may vary depending on how you interact with Verunaro, the services you use, and the choices you make.
Information You Provide
We may collect information you voluntarily provide when you:
- Place an order;
- Create or manage an account, where available;
- Contact our customer support team;
- Subscribe to emails or other communications;
- Participate in promotions, surveys, or other activities;
- Otherwise communicate or interact with us.
Depending on the circumstances, this information may include:
- Name;
- Email address;
- Phone number;
- Shipping address;
- Billing information;
- Payment-related information;
- Order and transaction details;
- Customer service communications;
- Information you provide when submitting a request or inquiry.
We only seek to collect information that is reasonably relevant to the purposes for which it is used.
2. Information Collected Automatically
When you browse or interact with our website, certain technical and usage information may be collected automatically through cookies, pixels, log files, web beacons, and similar technologies.
Depending on the technologies enabled on our website, this information may include:
- IP address;
- Browser type and version;
- Device type and characteristics;
- Operating system;
- Pages or content viewed;
- Website interactions;
- Referral or source information;
- Shopping and browsing activity;
- Approximate usage and engagement information.
We may use automatically collected information to:
- Maintain and operate website functionality;
- Improve website performance and reliability;
- Understand how visitors interact with our website;
- Analyze traffic and usage patterns;
- Improve our products, services, and customer experience;
- Provide relevant content and marketing experiences;
- Help maintain website security and prevent misuse.
3. Information We Receive From Third Parties
Depending on your interactions with our services, we may receive certain information from trusted third-party providers, such as:
- Payment processors;
- Analytics providers;
- Marketing platforms;
- Advertising partners;
- Service providers supporting our website and business operations.
Information received from these providers may help us:
- Process and confirm transactions;
- Provide and support our services;
- Understand website usage and performance;
- Improve customer experience;
- Measure marketing effectiveness;
- Detect, prevent, or investigate potentially unauthorized activity.
Third parties may process personal information according to their own privacy policies, contractual obligations, and applicable laws.
4. How We Use Personal Information
Depending on the circumstances, we may use personal information for legitimate business purposes, including:
- Processing and fulfilling orders;
- Providing customer support;
- Communicating with customers about orders and services;
- Processing payments and related transactions;
- Managing website accounts and services, where available;
- Maintaining and improving our website;
- Understanding customer preferences and website usage;
- Providing relevant content and marketing communications;
- Preventing fraud, misuse, and unauthorized activity;
- Protecting the security and integrity of our services;
- Complying with applicable legal and regulatory requirements.
Where required by applicable law, we will process personal information based on an appropriate legal basis.
5. Analytics & Advertising
We may use third-party analytics, advertising, and marketing technologies to better understand customer interactions and improve the effectiveness of our services and communications.
These technologies may include:
- Cookies;
- Pixels;
- Web beacons;
- Similar tracking or measurement technologies.
Depending on your location, applicable law, and available settings, these technologies may be used to measure website activity, understand advertising performance, personalize content, or provide more relevant advertisements.
Third-party providers may independently collect and process information in accordance with their own privacy policies and applicable requirements.
We do not control the independent privacy practices of third-party providers. We recommend reviewing their respective privacy notices for additional information about how they process information.
6. Cookies & Similar Technologies
Cookies are small data files stored on your device that can help websites remember information, operate essential functions, and provide a more consistent browsing experience.
Depending on how our website is configured, we may use different categories of cookies and similar technologies.
Necessary Cookies
These technologies support essential website functions, such as:
- Shopping cart operation;
- Checkout functionality;
- Website security;
- Basic website operations.
These technologies may be necessary for the website to function properly.
Analytics Cookies
These cookies or similar technologies help us understand:
- How visitors use our website;
- Which pages are viewed;
- How website features perform;
- How we can improve the overall experience.
Preference Cookies
These technologies may help remember certain preferences or settings to provide a more convenient browsing experience.
Advertising Cookies
Where applicable, these technologies may help:
- Measure advertising performance;
- Understand campaign effectiveness;
- Deliver or support more relevant advertisements;
- Manage advertising preferences.
You may be able to manage or restrict cookies through your browser or device settings. However, disabling certain cookies may affect the availability or functionality of some website features.
7. Browser Privacy Signals
Certain browsers and devices may provide privacy-related signals, including “Do Not Track” or similar settings.
Because there is not always a universally accepted technical standard for responding to every type of browser privacy signal, our website may not respond to all such signals in the same manner.
Where applicable law requires us to recognize a particular privacy signal, we will process that signal in accordance with the applicable legal requirements.
8. Global Privacy Control
Where supported and required by applicable law, we may recognize Global Privacy Control (GPC) signals transmitted by a compatible browser or device.
Depending on your location and applicable privacy requirements, a recognized GPC signal may communicate certain privacy preferences relating to activities such as data sharing or personalized advertising.
The treatment of GPC signals may vary depending on applicable law, your location, and the technologies or services operating on our website.
For additional information about privacy choices, please review our applicable privacy notices or contact us using the information provided below.
9. Advertising Preferences
Depending on your location and the technologies available on our website, you may have options to manage personalized advertising through available privacy tools, browser settings, or other preference controls.
Choosing to opt out of personalized advertising does not necessarily mean that you will stop seeing advertisements.
You may continue to receive or see general, non-personalized advertisements.
The options available to you may vary depending on your location, browser, device, and applicable privacy laws.
10. How We Share Personal Information
We may disclose personal information where reasonably necessary to operate our business, provide services, fulfill orders, or comply with applicable legal requirements.
Depending on the circumstances, information may be shared with categories of recipients such as:
- Payment and transaction service providers;
- Shipping and fulfillment providers;
- Technology and website service providers;
- Analytics providers;
- Marketing and advertising service providers;
- Customer support service providers;
- Professional advisors;
- Government authorities or other parties where required by law.
We aim to limit information sharing to what is reasonably necessary for the relevant purpose or as otherwise permitted or required by applicable law.
11. Data Security
We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
For this reason, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.
12. Data Retention
We generally retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, prevent misuse, and comply with applicable legal or regulatory obligations.
The length of time information is retained may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it where appropriate.
13. Children's Privacy
Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate steps where required.
Where applicable law establishes a different minimum age for the collection or processing of personal information, the applicable legal requirement will apply.
14. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.
These rights may include, where applicable:
- Requesting access to personal information;
- Requesting correction of inaccurate information;
- Requesting deletion of personal information;
- Requesting information about certain processing activities;
- Objecting to or restricting certain processing;
- Managing certain marketing or advertising preferences;
- Exercising other rights provided under applicable privacy laws.
The availability and scope of these rights vary depending on your location and applicable law.
To submit a privacy-related request, please contact us using the information provided below.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, legal requirements, or regulatory obligations.
When we make changes, the updated version will be posted on this page and the effective date will be updated where appropriate.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, please contact us.
Brand Name
Verunaro
Legal Company Name
Guangzhou Xin'an E-Commerce Co., Ltd.
Customer Support Email
Business Address
Room 310, Building 1, No. 210 Hedong South Road, Jiangpu Subdistrict, Conghua District, Guangzhou, Guangdong, China
We will review privacy-related inquiries and respond in accordance with applicable requirements.